Question

What is the best possible way to organise our consultation moments, so we can take full advantage of them in supporting our daily practice?

Problem description

We do have a number of practical support tools (client list, agendas, etc.), but we are still missing a guideline to work with these tools in the best way. These tools should be used to structure the team meetings and consultations. Only then they will be perceived as a real support for practice

Impact - effect

With the current organisation of consultations and meetings of our MCT, it is not always clear who’s responsible and what is exactly expected

To do

To do: reorganise our consultation moments, structure them in such a way that they are guided by the available tools. In order to do this, we must have an instrument at our disposal that provides besides clarity also an overview and bottlenecks/questions/urgent actions of the accompaniment of the client. In IHT (the Intensive Home Treatment team of NHN), the team consultations were very structured with a video conference at 8.30, a board discussion from 8.45 to 9.30 complemented with individual tasks based on a review of mail traffic and subsequently a review of all new demands.  The whole offers an overview of new cases, of positive results, of cases where a different approach might be useful, of short term actions,…

Hyperlink

http://www.mobileteamsconnecting.eu/bijlagen/H43-%20clientenlijst%20(NHN).pdf

Theme

Starting up and further development/deployment of mobile teams

Topic

useful practice supporting instruments important for starting up and further development/deployment

Référence – contact

Kristien Desmettre

Mobile team

2a

Project

Gent-Eeklo (PAKT)

Intership abroad - place

Noord-Holland-Noord (IHT)

Date

February 2015