Question

How can we focus more on the target group and in this way work more efficiently and avoid an overloading of the team?

Problem description

Within our team, we are dealing with different views about crisis. What is a crisis situation?

Impact - effect

An increased work load due to accompanying clients too long and working with a caseload that is much too high.  At busy moments there are too few means for the urgent crisis situations, while more chronic cases are still accompanied by the team.  Due to a lack of seamless care, we do not reach the intended target group.  Indirectly, this may cause burn-outs within the team

To do

To do: developing a clear vision regarding elements of crisis, adequate tailored care and a faster flow towards other (non-crisis) services

Theme

Starting up and further development/deployment of mobile teams

Topic

critical success factors for starting up and further development/deployment

Reference -  contact

Brecht Aerts, Kathleen Schols

Mobile team

2a

Project

Noolim

Intership abroad - place

Birmingham (Oleaster Home Treatment)

Date

October 2014