Question

How to optimise an intensification (up-scaling) of the care for a client in such a way that all team members are informed?

Problem description

Currently up-scaled clients are discussed in the Fact-meeting.  But because this is done orally, it sometimes occurs that an up-scaled client is not mentioned in the next Fact-meeting (later, a report will follow in the electronic patient file, but it’s not feasible for that each team member to consult these reports)

Impact - effect

Not the whole team is informed about the progress or the end of an up-scaling.  This is a missed opportunity because we can learn from each other’s approach.  Sometimes common agreements are fizzled out because of this lack of information

To do

To do : during are internship in Utrecht we witnessed the use of the Fact board.  The advantage of this board is the possibility to follow the arrangements with a client, the situation of a client and the progress of the up-scaling.  The client is kept on the board, until the up-scaling isn’t needed anymore.  This allows the team members to be informed, even if they weren’t always present in the meetings

Theme

Starting up and further development/deployment of mobile teams

Topic

useful practice supporting instruments important for starting up and further development/deployment

Reference -  contact

Annick Beyers, Elke Van Gompel

Mobile team

2B

Project

SaRA (Antwerpen)

Intership abroad - place

GGZ Altrecht (Utrecht)

Date

September 2014