Question

How can we avoid that an expert by experience becomes a professional worker ?

Problem description

During our internship we came into contact with experts by experience that were also case managers.  Our experience was that they acted primarily as a professional worker and didn’t fulfil the task of an expert by experience.  Due to the lack of a clear profile for the function of expert by experience, this role confusion can also arise related to our contribution

Impact - effect

Mixture of the roles of expert by experience and professional worker can be confusing for users and for the expert by experience working in a service.   The recovery concept or story may be less prominent, which is a loss for the user

To do

To do: drawing up a clear fonction profile, in which a distinction is made between the tasks of an expert by experience and a professional worker, and in which the professional use of expertise by experience is based on a transfer of knowledge gathered by:  the analysis of and reflection on the own experiences and experiences of peers, completed with knowledge from other resources such as literature.  In other words, for the expert by experience the personal and collective experiential knowledge should always be the starting point, rather than the methods from regular care delivery.

To achieve an exemption from care delivery tasks for the expert by experience, to avoid charging him with a caseload, so his work can be purely recovery oriented

Theme

Valorisation of expertise by experience

Topic

Formation, training, specific role as a member of a mobile team

Reference -  contact

Annick Beyers, Elke Van Gompel

Mobile team

2B

Project

SaRA (Antwerpen)

Intership abroad - place

GGZ Altrecht (Utrecht)

Date

September 2014