Question

How to communicate efficiently with GP’s?

Problem description

GP’s are often not easily accessible. The mobile crisis team spends a lot of time and efforts regarding contacts with GP’s

Impact - effect

Repeatedly unsuccessfully attempts to contact GP’s are very time consuming.  GP’s are often lately informed about the support and the objectives.  When GP’s are accessible, they mostly don’t have much time to talk and busy with consultations.  Briefing is then very time limited, important information will be missing

To do

To do: if the demand is accepted by the team, a mail could be sent immediately to the GP informing him about  the inclusion, a report regarding the first assessments, the mobile team’s contact information.  The GP is invited for a telephone consultation, at a moment which is opportune for him.  At the same time transfer of relevant medical information is asked

Theme

Acute care pathway

Topic

Exchange of information in the acute care pathway

Reference -  contact

Birgitte Carpentier, Nick Beyens (CKB)

Mobile team

2A

Project

GGZ De Kempen

Intership abroad - place

Aalesund

Date

May 2014