Question

Should not each mobile team have their own administrator (administrative function)?

Problem description

Many administrative tasks flow to team members of leaders.  For example:  answering telephone calls, correspondence, personnel administration, monitoring technical issues ....

Impact - effect

Team members are disturbed during meetings, the follow-up of administration and technical matters results in a lot of additional work for the team manager.  Things can therefore go wrong or get forgotten.   The time a team leader should spend in the team is compromised

To do

To do: consider to work with a centralised administration post.  As alternative:  when the case manager is responsible for the telephone permanency (rotation system), he can do some administration work.  In this way, all the team members are exempted from the reception of telephone calls during home visits, while their availability for the other team members is assured

Theme

Starting up and further development/deployment of mobile teams

Topic

multidisciplinary team composition

Reference -  contact

Annemie Anckaert, Myriam De Meyere, Jasper De Bruyne

Mobile team

2B

Project

Noord West-Vlaanderen

Intership abroad - place

GGZ Mondriaan

Date

February 2014