Question

What can you do if one of the team members is faced with aggression during a home visit?

Problem description

When a team member is faced with aggression there is not only the care for the client that has to be taken into account but also the care for the individual team member and for the effect of this event on the team as a whole

Impact - effect

The effect on the client : does the team want to continue, is there an alternative?

To do

To do: developing a protocol for aggression. Elaboration of training on prevention of aggression. Making agreements at team level about how to deal with agression in the future

Theme

Crisis and risk

Topic

Perspectives of the professional: vulnerability, aggression, personal safety

Reference -  contact

2B-teams Gent-Eeklo

Mobile team

2B

Project

Gent-Eeklo (PAKT)

local support - expert

Harry Gras

Date

November 2012