Question

What procedure is used for new demands or requests?

Problem description

To enable carers, clients and people who are not working in the mental health field to make demands or requests, we are operating with a low threshold procedure, causing an saturation of the caseload in a very short period

Impact - effect

Consequently there’s the risk that the persons  most likely to benefit who benefit the most form a 2B-team follow up could be the first to miss the boat.  After all, they have the greatest impact on the workload, and by consequence on what is feasible as maximum caseload

To do

To do: working on a procedure for the reception of demands that is nonetheless sufficiently responding to the objective of a low threshold (easy accessible), while at the same time responding to a thorough screening so we will follow up only these persons that are meant to be followed up by a 2B-team

Theme

Starting up and further development/deployment of mobile teams

Topic

useful practice supporting instruments important for starting up and further development/deployment

Reference -  contact

2B-teams Gent-Eeklo

Mobile team

2B

Project

Gent-Eeklo (PAKT)

local support - expert

Harry Gras

Date

November 2012