Question
How to get an assertive outreach care on its feet?
Problem description
There is little to no expertise in the mobile team to do assertive outreaching for clients that are not known (to mental health services)
Impact - effect
This requires a lot of team members, and provokes a lot of frustrations and questions whether this is really the thing to be done by the team. We give up quickly with these clients
To do
To do: out-of-the-box thinking, use creativity to get access to (the house of) the client. For example: Henselmans, he threw money into the house when clients didn’t open the door. But be sure that these creative approaches are supported by the whole team and organisation
Hyperlink
http://www.mobileteamsconnecting.eu/bijlagen/H9%20-%20Bemoeizorg%20(Thielens).pdf
Theme
Starting up and further development/deployment of mobile teams
Topic
engagement / care - annoying - "meddling" (limits of an assertive approach)
Référence – contact
mobiele teams 2B
Mobile team
2B
Project
Noord West-Vlaanderen
local support - expert
Harry Gras en Rokus Loopik
Date
November 2012