Question

Is exploring, managing and triage of requests for crisis treatment a priority task of a 2a-team?

Problem description

The activities of a 2a-team will go much beyond crisis treatment when demands are not pre-filtered.  It’s important to delimit and not to respond to every referral. We must ask ourselves whether the 2a-team itself should manage and filter all these referrals

Impact - effect

When the 2a-team is supposed to assess all referrals or request, is there still enough time left for actually doing crisis interventions and treatment?  Isn’t there the risk in rather doing referrals than doing the core business ?

To do

To do: better communication with the primary care, first line services, help them to learn to assess what situations are eligible for calling the mobile team.  Supporting this communication about priority tasks with a basic data collection is useful and necessary

Hyperlien

http://www.mobileteamsconnecting.eu/bijlagen/H14%20-%20Data%20Collection.pdf

Theme

Starting up and further development/deployment of mobile teams

Topic

critical success factors for starting up and further development/deployment

Reference -  contact

Tom Prenen

Mobile team

2A

Project

Leuven-Tervuren

Lokale support – naam expert

Kevin Heffernan

Date

September 2012