Question

How can we improve the contact between peers (users)?

Problem description

Privacy is of paramount importance for us. Even to the extent that clients do not know from each other that they are clients of our team; this is strictly professional. It hinders us in encouraging contact between patients, while we realise the added value of peer support

Impact - effect

We can’t bring clients together because of privacy reasons we want to respect.  In this way, we are creating too few opportunities for peer support

To do

• Inspire the team for peer support, and adjust our view and approach on privacy, when it’s a matter of peer support

• Increase the questioning of clients about their needs for peer support, and visualise/mapping these needs

• With approval of clients: bringing them together so they can give and get support to and from each other

Facilitate peer contacts using Telecare (use of screens), as in NHN,  is also very inspirational

heme

Starting up and further development/deployment of mobile teams

Topic

recovery oriented approaches in mobile teams

Reference -  contact

Inge Lernhout

Mobile team

2b

Project

Zuid West-Vlaanderen

Intership abroad - place

Noord-Holland-Noord

Date

November 2014