Question

How do we achieve a proper and an efficient information transfer?

Problem description

Because team members see each other only briefly or don’t see each other at all, the information is written down: the daily report.  Currently we are using EDP (Electronic Patient Record), which is originally developed for the CGG (ambulatory mh-services).  But if this matches within the daily practice of mobile team, where members only meet in the weekly team meeting (with Fact board) and where appointments and duties are recorded in the file and information is summarised to brief absent colleagues,  that is the question.  We lack a general overview, easy to consult by each collaborator at any time of the day, with a thorough overview of the main observations, general information about the client and appointments, duties

Impact - effect

Jeorpardising proper care, because of the lack of a proper information transfer. Appointments are not transmitted properly or timely. Opening the EDP or reading team meeting reports to view recent information takes time. You need an internet connection on the road. Because of these restrictions  shared-caseload is compromised

To do

To do: the development of a EPD, adjusted to the functioning of a mobile team, with the possibility to consult the Fact board, as described in the Fact manual and as being used in the teams of NHN

Hyperlink

http://www.mobileteamsconnecting.eu/bijlagen/H37%20-%20ppt%20mobiele%20dag%20Noolim%20(NHN).pdf

Theme

Starting up and further development/deployment of mobile teams

Topic

useful practice supporting instruments important for starting up and further development/deployment

Reference -  contact

Inge Colson

Mobile team

2b

Project

Noolim

Intership abroad - place

Noord-Holland-Noord

Date

September 2014