Question

How to improve our accessibility for new patients?

Problem description

Our 2B-team is more strict than the team in Lausanne regarding the caseload.  In Lausanne each team member is responsible for 15 to 20 patients, in our team each pair of team members is responsible for 25 to 30 patients.  We have to do more often longer distances (our working area more extended).  Moreover, demands are streaming in from just about anywhere (doctors treating the patient, medical houses, patients, their family, hospitals…), and regarding pathology groups our doors are kept wide open (psychosis, neurosis, addictions, depressions, suicidal tendencies, double diagnosis,…)

Impact - effect

It’s not easy to respond to all these requests, the number of cases that has to be followed up in continuously rising. There a risk that we will have to work with waiting lists to respond to future requests

To do

To do : SIM-Lausanne targets a follow-up of maximum one year.  After a year an ambulant or outpatient service will have to take over.   Limiting the duration is also important because it allows a shift: the patient can address his personal resources and can re-engage with services.  This also ensures a better access for new patient to the SIM-team

Hyperlink

http://www.mobileteamsconnecting.eu/bijlagen/H11%20-%20Bilan%20(Lausanne).pdf

Theme

Starting up and further development/deployment of mobile teams

Topic

critical success factors for starting up and further development/deployment

Reference -  contact

Magali Baron, Mélanie Henry

Mobile team

2B

Project

réseau santé Namur

Intership abroad - place

Lausanne (SIM)

Date

November 2012